Apple Market pickup procedures and policies

Shop in the Garden: How to place your order, pick-up instructions, policies & COVID-19 safety info

Thank you for supporting UBC Botanical Garden by making a purchase from our Shop in the Garden and Garden Centre. 

To ensure the safety of everyone, please do not visit without a confirmed pickup time. This is a new process for us and we appreciate your patience as we use online sales for the first time. If you experience any difficulties with placing your order please contact us at garden.eshop@ubc.ca

  

Purchase & Pick-up Instructions



1) ORDER: Visit our online shop and select the products you’d like to order. 


2) WAIT FOR A PICK-UP CONFIRMATION: An associate will contact you when your order is ready for pickup. 

3) ARRIVE & PICK-UP YOUR ORDER: Pick-up will be in the Shop in the Garden at UBC Botanical Garden located at 6804 SW Marine Drive, Vancouver, BC. Please bring ID and your pickup confirmation email (digital or printed).

4) TAKE YOUR PRODUCTS HOME & ENJOY! Thank you for supporting UBC Botanical Garden. 


Safety Procedures

We’ve implemented safety protocols to minimize contact and keep our customers and staff safe during this challenging time. This includes extra cleaning measures and maintaining social distance. Read our comprehensive safety plan

 

Failure to Pick-up


The Shop in the Garden has limited space to hold orders for an extended period of time. Orders that have not been picked up will be held in the Shop in the Garden for you to pick-up for one month after you have been notified that your order is ready for pickup. After that, your purchase price will be considered a donation to the Garden and you will forfeit your purchase. Please keep in mind that plants may no longer be in the condition that they were sold if not picked up in a timely manner.  

 

Thank you for supporting UBC Botanical Garden

We are Canada's oldest botanical garden and part of the Faculty of Science at The University of British Columbia, established in 1916. Our vision is that plants are understood, valued, celebrated, and secure in a healthy, biodiverse world.

Your purchase helps to fund education, research, conservation, community outreach, and public display.

If you would like to support us further, you can donate to the Garden online. Every contribution makes a difference and we appreciate your support.