How to place your order, pick-up instructions, policies & COVID-19 safety info

Nitobe Memorial Garden Admission

Purchase your ticket here for Adult, Senior, Youth, Child, Family, UBC Alumni and non-UBC Student admissions.

About this experience

Buy before you arrive: Buy online before you arrive to avoid disappointment as popular times are selling out. Admission tickets are available for purchase on-site by card if spots are still available.

Welcome to Nitobe Memorial Garden!

Purchase your ticket here for Adult, Senior, Youth, Child, Family, UBC Alumni and non-UBC Student admissions.

Tickets will be available online in 30-minute entry time slots. We encourage visitors to stay for a 25-minute visit.
Note: Nitobe Memorial Garden is CLOSED June 19 for maintenance.

Hours of Operation:
Wednesday-Sunday: 10 am-5 pm (last entry time at Nitobe Garden is 4:30 pm)
Closed between 12:30 pm – 1 pm.
Monday-Tuesday: Closed

FAMILIES: A Family ticket includes 2 adults and 4 children under the age of 18. When purchasing a Family ticket, you can add up to 5 "Additional members" tickets. Please select a Family ticket and the corresponding number of “Additional members” tickets for your accompanying family members.

Young Child: 0 - 5
Child: 6 - 12
Youth: 13 - 18

To learn more, visit botanicalgarden.ubc.ca/tickets. To learn more about our COVID Safety Plans, visit our FAQ.

SPECIAL OFFERS
Healthcare Special offer: We value our healthcare workers and first responders and would like to offer you a 50% off discount on a yearly garden membership. Note: this offer is valid only on “Garden Membership.” If you choose “Garden Membership with Greenheart TreeWalk access” the 50% off discount is only applied to the cost of the base “Garden Membership”. To redeem this special offer proof of your status as a health care professional will need to be provided on your first garden visit. A Garden membership will arrive in the mail for future visits. Thank you for your service!

UBC Alumni Discount: UBC Alumni with “Acard” receive a 50% off discount on yearly garden membership. Note: this offer is valid only on “Garden Membership.” If you choose “Garden Membership with Greenheart TreeWalk access” the 50% off discount is only applied to the cost of the base “Garden Membership”. To redeem this special offer you will need to bring your UBC Acard on your first garden visit. A Garden membership will arrive in the mail for future visits. Click on "Admission & Membership" at the top of the page to learn more about the benefits of membership.

IMPORTANT INFORMATION
All visitors are required to book an entry time in advance. There are no on-site ticket purchases.

You will need to present your ticket and membership/UBC card (as relevant) on arrival. Tickets may be presented digitally on a mobile device or printed on paper. For sustainability reasons, we encourage digital tickets. Unfortunately, if you do not hold an entry ticket, you will not be able to enter the Garden.

Tickets are only available online for a specific entry time. If you miss your entry time, you will not be permitted entry.

If you would like to change or cancel your entry time, please call us at 604 690 3895 (Botanical Garden) or 604 834 4908 (Nitobe Garden). You can also email us at garden.info@ubc.ca and we will get back to you between Monday-Friday 10 am - 2 pm. Please note that refunds will be processed via giftcard, which you can use to book your next visit or to shop at UBC Botanical Garden's Shop in the Garden.

Members and UBC Cardholders are required to show their membership or valid UBC card on entry. Friends of the Garden (FOG) volunteers are required to wear their nametag. For members, UBC Cardholder and FOGs please register on the Garden Registration page.

If the time you would like to visit is not available, please do not come on-site, as you will not be permitted entry. Please choose another entry date.

If you are sick or are experiencing symptoms related to COVID-19, please do not visit the Garden. Please contact us at garden.info@ubc.ca. You can check your symptoms on the BC Covid-19 Self-Check website.

If you require assistance or have additional questions with purchasing, transferring or cancelling tickets, please contact garden.info@ubc.ca or call 604-822-3928. Someone will contact you within the business hours of 10 am - 2 pm.

All children under 13 must be accompanied by a guardian over 18 years of age.

A service fee will be added to each ticket. This fee allows us to offer ticketing from an online platform to ensure that we can manage capacity and provide our visitors with the safest, touch-free experience.

Thank you for your patience and support. We kindly ask that you bear with us during the early days of re-opening as we follow health and safety protocols to provide the safest and most enjoyable experience. If you have any feedback regarding the new ticketing system, please contact us at garden.info@ubc.ca.

We look forward to welcoming you back to Nitobe Memorial Garden.