How to place your order, pick-up instructions, policies & COVID-19 safety info

UBC Botanical Garden and Greenheart TreeWalk Registration

Garden Members, Friends of the Garden Volunteers, UBC Cardholders, UNA Cardholders and Indigenous Peoples, please register here for a time slot on this page.

About this experience

Reserve before you arrive: Reserve online before you arrive to avoid disappointment as popular times are selling out. Registration tickets are available on-site if spots are still available.

Welcome to UBC Botanical Garden and Greenheart TreeWalk!

Garden Members, Friends of the Garden Volunteers, UBC Cardholders, UNA Cardholders and Indigenous Peoples, please register for an entry time to UBC Botanical Garden and Greenheart TreeWalk on this page.

Tickets are available online in 30-minute entry time slots. We encourage visitors to stay for a 90-minute visit. You can register for only the Botanical Garden or include the Greenheart TreeWalk experience in your visit.

**Please note the extended hours of operations. **

Hours of Operation:
Wednesday-Sunday: 10 am-5 pm (last entry time at UBC Botanical Garden is at 3:30 pm and visitors must enter the Greenheart TreeWalk by 4:00pm)
Monday-Tuesday: Closed

To learn more, visit botanicalgarden.ubc.ca/tickets. for more information including our FAQ and COVID Safety Plans. Read the Greenheart TreeWalk waiver.

IMPORTANT INFORMATION
All visitors are required to book an entry time in advance. There are no on-site ticket purchases.

You will need to present your ticket and membership/UBC card (as relevant) on arrival. Tickets may be presented digitally on a mobile device or printed on paper. For sustainability reasons, we encourage digital tickets. Unfortunately, if you do not hold an entry ticket, you will not be able to enter the Garden.

Tickets are only available online for a specific entry time. If you miss your entry time, you will not be permitted entry.

If you would like to change or cancel your entry time, please call us at 604 690 3895 (Botanical Garden) or 604 834 4908 (Nitobe Garden). You can also email us at garden.info@ubc.ca and we will get back to you between Monday-Friday 10 am - 2 pm.

Members and UBC Cardholders are required to show their membership or valid UBC card on entry. Friends of the Garden (FOG) volunteers are required to wear their nametag. For members, UBC Cardholder and FOGs please register here.

If the time you would like to visit is not available, please do not come on-site, as you will not be permitted entry. Please choose another entry date.

If you are sick or are experiencing symptoms related to COVID-19, please do not visit the Garden. Please contact us at garden.info@ubc.ca. You can check your symptoms on the BC Covid-19 Self-Check website.

If you require assistance or have additional questions with purchasing, transferring or cancelling tickets, please contact garden.info@ubc.ca or call 604-822-3928. Someone will contact you within the business hours of 10 am - 2 pm.

All children under 13 must be accompanied by a guardian over 18 years of age.

A service fee will be added to each ticket. This fee allows us to offer ticketing from an online platform to ensure that we can manage capacity and provide our visitors with the safest, touch-free experience.

Thank you for your patience and support. We kindly ask that you bear with us during the early days of re-opening as we follow health and safety protocols to provide the safest and most enjoyable experience. If you have any feedback regarding the new ticketing system, please contact us at garden.info@ubc.ca.