Apple Market pickup procedures and policies

UBC Botanical Garden and Greenheart TreeWalk Admission

Purchase your ticket here for Adult, Senior, Youth, Child, Family, UBC Alumni and non-UBC Student admissions.

About this experience

Are you a Garden Member, Friend of the Garden Volunteer, UBC Cardholder, UNA Cardholder, or Indigenous Person? You do not need to pay for a ticket. To book an entry time, click here. Buy before you arrive: Buy admission tickets in advance here or when you arrive on-site (card only on-site). **Important note for afternoon visitors of Greenheart TreeWalk:** The last ticket for the TreeWalk is 3:30 pm. Please check in at the Garden entrance by 3:30 pm and at TreeWalk (NOT the Garden entrance) by 4 pm. The distance from the Garden entrance to the TreeWalk is around 1km. Please allow yourself time to walk from the Garden entrance to check in at the TreeWalk by 4 pm. Notice for VanPass holders: You no longer need to register for a ticket on UBC Botanical Garden’s website to visit. Please present your VanPass voucher at point of entry when you visit. Welcome to UBC Botanical Garden and Greenheart TreeWalk! Purchase your ticket here for Adult, Senior, Youth, Child, Family, UBC Alumni and non-UBC Student admissions. Please note that instead of entry times, you can now book a visit based on AM (morning) or PM (afternoon) arrival to the Garden. Learn more about AM and PM booking on our website. You can purchase tickets to only the Botanical Garden or include the Greenheart TreeWalk experience in your visit. **Please note to refrain from arriving at the Garden in groups of 10+ people without a pre-organized tour. Due to weight restrictions, large groups cannot be accommodated on the Greenheart TreeWalk at one time.** Hours of Operation: Wednesday-Sunday: 10 am-5 pm (last ticket to Greenheart TreeWalk is 3:30 pm. Check in at the Garden entrance by 3:30 pm and enter the TreeWalk by 4:00pm) Monday-Tuesday: Closed FAMILIES: A Family ticket includes 2 adults and 4 children under the age of 18. When purchasing a Family ticket, you can add up to 5 "Additional members" tickets. Please select a Family ticket and the corresponding number of “Additional members” tickets for your accompanying family members. Young Child: 0 - 5 Child: 6 - 12 Youth: 13 - 18 To learn more, visit botanicalgarden.ubc.ca/tickets. for more information including our FAQ and COVID Safety Plans. Read the Greenheart TreeWalk waiver. SPECIAL OFFERS Healthcare Special offer: We value our healthcare workers and first responders and would like to offer you a 50% off discount on a yearly garden membership. Note: this offer is valid only on “Garden Membership.” If you choose “Garden Membership with Greenheart TreeWalk access” the 50% off discount is only applied to the cost of the base “Garden Membership”. To redeem this special offer proof of your status as a health care professional will need to be provided on your first garden visit. A Garden membership will arrive in the mail for future visits. Thank you for your service! UBC Alumni Discount: UBC Alumni with “Acard” receive a 50% off discount on yearly garden membership. Note: this offer is valid only on “Garden Membership.” If you choose “Garden Membership with Greenheart TreeWalk access” the 50% off discount is only applied to the cost of the base “Garden Membership”. To redeem this special offer you will need to bring your UBC Acard on your first garden visit. A Garden membership will arrive in the mail for future visits. Click on "Admission & Membership" at the top of the page to learn more about the benefits of membership. IMPORTANT INFORMATION All visitors are required to book entry tickets online or on-site. You will need to present your ticket and membership/UBC card (as relevant) on arrival. Tickets may be presented digitally on a mobile device or printed on paper. For sustainability reasons, we encourage digital tickets. Unfortunately, if you do not hold an entry ticket, you will not be able to enter the Garden. If you would like to change or cancel your ticket please email us at garden.admissions@ubc.ca or call 604 690 3895 (Botanical Garden) and 604 834 4908 (Nitobe). Someone will contact you within the business hours of 10 am - 2 pm. Please note that all refunds will be processed via giftcard, which you can use to book tickets to either Garden or at the Shop in the Garden. Members and UBC Cardholders are required to show their membership or valid UBC card on entry. Friends of the Garden (FOG) volunteers are required to wear their nametag. If you are sick or are experiencing symptoms related to COVID-19, please do not visit the Garden. Please contact us at garden.admissions@ubc.ca. You can check your symptoms on the BC Covid-19 Self-Check website. All children under 13 must be accompanied by a guardian over 18 years of age. A service fee will be added to each ticket. This fee allows us to offer ticketing from an online platform to ensure that we can manage capacity and provide our visitors with the safest, touch-free experience. Thank you for your patience and support. If you have any feedback regarding the new ticketing system, please contact us at garden.admissions@ubc.ca. We look forward to welcoming you to UBC Botanical Garden!