Apple Market pickup procedures and policies

UBC Botanical Garden and Greenheart TreeWalk Registration

Garden Members, Friends of the Garden Volunteers, UBC Cardholders, UNA Cardholders and Indigenous Peoples, please register here for a time slot on this page.

About this experience

Are you looking to buy tickets to visit UBC Botanical Garden? Click here. Reserve before you arrive: Book admission tickets in advance here or when you arrive on-site (card only on-site). **Important note for afternoon visitors of Greenheart TreeWalk:** The last ticket for the TreeWalk is 3:30 pm. Please check in at the Garden entrance by 3:30 pm and at TreeWalk (NOT the Garden entrance) by 4 pm. The distance from the Garden entrance to the TreeWalk is around 1km. Please allow yourself time to walk from the Garden entrance to check in at the TreeWalk by 4 pm. Notice for VanPass holders: You no longer need to register for a ticket on UBC Botanical Garden’s website to visit. Please present your VanPass voucher at point of entry when you visit. Welcome to UBC Botanical Garden and Greenheart TreeWalk! Garden Members, Friends of the Garden Volunteers, UBC Cardholders, UNA Cardholders and Indigenous Peoples, please register enter to UBC Botanical Garden and Greenheart TreeWalk on this page. Please note that instead of entry times, you can now book a visit based on AM (morning) or PM (afternoon) arrival to the Garden. Learn more about AM and PM booking on ourwebsite. You can register for only the Botanical Garden or include the Greenheart TreeWalk experience in your visit. **Please note to refrain from arriving at the Garden in groups of 10+ people without a pre-organized tour. Due to weight restrictions, large groups cannot be accommodated on the Greenheart TreeWalk at one time.** Hours of Operation: Wednesday-Sunday: 10 am-5 pm (last ticket to Greenheart TreeWalk is 3:30 pm. Check in at the Garden entrance by 3:30 pm and enter the TreeWalk by 4:00pm) Monday-Tuesday: Closed To learn more, visit botanicalgarden.ubc.ca/tickets. for more information including our FAQ and COVID Safety Plans. Read the Greenheart TreeWalk waiver. IMPORTANT INFORMATION All visitors are required to book entry tickets online or on-site. You will need to present your ticket and membership/UBC card (as relevant) on arrival. Tickets may be presented digitally on a mobile device or printed on paper. For sustainability reasons, we encourage digital tickets. Unfortunately, if you do not hold an entry ticket, you will not be able to enter the Garden. If you would like to change or cancel your ticket please email us at garden.admissions@ubc.ca or call 604 690 3895 (Botanical Garden) and 604 834 4908 (Nitobe). Someone will contact you within the business hours of 10 am - 2 pm. Please note that all refunds will be processed via giftcard, which you can use to book tickets to either Garden or at the Shop in the Garden. Members and UBC Cardholders are required to show their membership or valid UBC card on entry. Friends of the Garden (FOG) volunteers are required to wear their nametag. If you are sick or are experiencing symptoms related to COVID-19, please do not visit the Garden. Please contact us at garden.admissions@ubc.ca. You can check your symptoms on the BC Covid-19 Self-Check website. All children under 13 must be accompanied by a guardian over 18 years of age. A service fee will be added to each ticket. This fee allows us to offer ticketing from an online platform to ensure that we can manage capacity and provide our visitors with the safest, touch-free experience. Thank you for your patience and support. If you have any feedback regarding the new ticketing system, please contact us at garden.admissions@ubc.ca. We look forward to welcoming you to UBC Botanical Garden!